Managing your account, password and details

Change your password from the login page, update your contact and payout details in the dashboard, and be aware that your account email is what the self-referral rule checks against.

Updated 2026-08-27

Step by step

Resetting a forgotten password
On the login page use “Forgot password, or never got your setup link?”. Enter your email and we send a fresh link. The link is single use and time limited, so request it when you are ready to use it.
Updating contact details
Your name and phone can be changed from your profile in the dashboard.
Updating bank or UPI details
Also in your profile. Change these before requesting a withdrawal rather than after — a request already in flight pays to the details captured when it was raised.
Uploading or replacing KYC documents
From your profile. Replacing a document sends it back for verification, so do it when nothing is waiting to be paid.

Your account email matters more than you might expect

It is what the self-referral rule compares an order against. An order placed from your account email never pays commission. If you use one address for the programme and a different one for your own shopping, that is fine and normal — but do not expect your own orders to earn under either.

Changing your account email

Contact us rather than doing it yourself. Your email is tied to your login, your commission history and the self-referral check, so it is changed deliberately rather than through a form.

What we hold, and what we do not

We hold your contact details, your payout details and your KYC documents. Documents are stored outside the public part of the site entirely and are only accessible for verification. Nothing about you appears on any public page. We never collect any of it during the application — only after acceptance, and only when you want to be paid.

Closing your account

Ask us and we will close it. Any commission already eligible is paid out on the normal schedule; we do not use closure as a way to avoid paying what has been earned. Your links and codes stop working, so remove them from your posts.

Common questions

I set my password but cannot sign in.

The login page now tells you the specific reason when you enter your details — a wrong password, an application still under review, a suspended account, or a password that was never actually created. If it says the password was never set, use the setup-link button on that page.

My setup link says invalid or expired.

They are single use and time limited, and stop working once used. Request a fresh one from the login page.

I did not receive the email.

Check Spam and Promotions and search for “musclesspark”. Mail from us can be filtered, particularly when it contains a sign-in link.

Can I have two partner accounts?

No. One person, one account. Multiple accounts are usually an attempt to work around the self-referral rule and are treated that way.

Will changing my bank details delay a payout?

A request already raised pays to the details captured at the time. Change them first, then request.